Shipping, Complaints, Cancellations and Return/Refund Policy

Shipping

1. Domestic shipping
   a. We deliver orders from within Pakistan using reputable courier companies such as TCS, Lepoard, Skynet We also deliver
   domestically using our own riders.
   b. We will deliver your order to the address that you provide when placing the order on our website within 20 days of placing
   the order. This timeline is only tentative and we shall not be liable for any delays arising out of any events outside our
   reasonable control.
2. International shipping:
   a. We deliver orders outside of Pakistan using reputable courier companies such as Tcs.
   b. We will deliver your order to the address that you provide when placing the order on our website within 20 _ days of placing the order, however this might take longer due to circumstances outside of our control and we shall not be held liable for any such delays. c. You may be required to pay customs, duties or other taxes upon receipt of goods received by you that have been shipped from Pakistan. Complaints For any complaints or queries in relation to this website, our products or service, you can contact us on this number 03333898969
   or on this email khadijaamin77@gmail.com We shall use our best endeavors to respond to your complaints or queries within 7 days
   of receipt.
   In case of a complaint for any defective or incorrect product, you must ensure that you share proper and complete evidence of receiving
   an incorrect or defective product such as receipts, pictures and videos.