Ownership Statements
Legal Disclosure & Compliance Statement
This statement serves as the official public disclosure of our brand ownership, business registration, payment processing practices, and customer complaint resolution process in accordance with the onboarding requirements of Safepay and the applicable regulations of the State Bank of Pakistan (SBP).
1. Brand & Domain Ownership
The KHADIJA AMIN brand name, product designs, catalog images, website content, graphics, logos, layout, and all intellectual property displayed on our website are the exclusive property of Khadija Amin.
Our official online store operates exclusively through:
Official Website: https://khadijaamin.com
Any unauthorized use, reproduction, distribution, or modification of our trademarks, product photographs, website content, or branding without prior written consent is strictly prohibited.
2. Business Registration & Corporate Information
Khadija Amin is a business operating in Pakistan in accordance with applicable local laws and regulations.
Legal Business Name: Khadija Amin
Registered Country: Pakistan
Principal Place of Business: 26A/2/2 Golf course road 2 Dha Phase 4 Karachi, Pakistan, 75500
Official Website: https://khadijaamin.com
All business operations, customer services, banking relationships, and merchant payment facilities are maintained within Pakistan.
3. Secure Payments & SBP Compliance
To ensure secure online transactions and compliance with the guidelines of the State Bank of Pakistan (SBP), we maintain the following payment practices:
- All online transactions are processed in Pakistani Rupees (PKR).
- Online card payments are securely processed through Safepay, utilizing industry-standard encryption and 3D Secure authentication where applicable.
- Customers receive an order confirmation and payment receipt via email upon successful completion of their purchase.
- Customer payment information is processed through secure payment infrastructure and is not stored on our website servers.
4. Customer Complaints & Resolution Process
Customer satisfaction is our priority. We maintain a transparent complaint handling procedure to ensure timely resolution of customer concerns.
How to Submit a Complaint
Customers may contact our support team regarding payments, orders, deliveries, returns, exchanges, or product-related concerns through:
Email: support@khadijaamin.com
Website: https://khadijaamin.com/contact/
Phone/WhatsApp: 03333898969
Initial Response
Every customer inquiry or complaint is acknowledged and assigned for review. Our support team aims to provide an initial response within 24 business hours.
Resolution Timeline
We endeavor to resolve complaints related to billing, payments, product issues, or order fulfillment within 3 to 5 business days, depending on the nature of the matter and any verification required.
5. Intellectual Property Notice
All photographs, product descriptions, branding materials, graphics, and website content published on https://khadijaamin.com are owned by or licensed to Khadija Amin.
Unauthorized copying, reproduction, distribution, or commercial use of any content from this website is prohibited.
If you believe that any content on our website infringes your intellectual property rights, please contact us at support@khadijaamin.com with the relevant details. We will review and address legitimate concerns promptly.
6. Contact Information
Brand Name: Khadija Amin
Website: https://khadijaamin.com
Email: support@khadijaamin.com
Registered Country: Pakistan
Business Address: 26A/2/2 Golf course road 2 Dha Phase 4 Karachi, Pakistan, 75500
Phone/WhatsApp: 03333898969